Telepathy is overrated.

It's a been a few days since I posted so I will give you the highlights of the barrage of stupidy thrown at me daily.

1. A lady (and I use that term loosely) calls and asks if her Delta Freq flyer numbers were loaded into her record. I see nothing. She gets really angry that they are not in there.
I asked her when she called them in because I did not see them in the record or the ticketing information. Dead silence: She begins to laugh.
I never called them in. (More laughs), you mean you cannot read minds? She realizes what a dope she is and apologizes for being rude and gives me the numbers. That one was nice, usually they just yell anyway.

2. Caller: I need to know how much is costs from the Airport to the hotel?
Me: Which airport and which hotel are we talking about?
Caller: I am calling the hotel, so why do you need to know that?
Me: Ma'am this is headquarters for (insert my company name here) in Florida, We own 11 resorts in the Caribbean.
Caller: Oh well I thought I called the hotel directly.
Me: you cannot call an 800 and get another country (somtimes canada but that does not count) All 800#s route thru the US. Would you rather speak to the resort? The direct number will cost you about $1.80 per minute.
Caller: No, Just tell me the cost from the airport to the hotel
Me: Again, Which airport and which hotel?
Caller: SIGH, she tells me, very nasty. (Like I am causing this issue for her)
Me: the cost is $75.00 total each way for up to 4 people in the car.
Caller: Is that per person?
Me: Again, the cost is $75.00 total each way for up to 4 people in the car.
(I said DOLLARS each time I gave an amount)
Caller: Is that in US Dollars?
Me: Yes, Dollars as stated.
Caller: Do they take US Dollars?
Me: Yes, if it were not in dollars, I would have told you so you were properly prepared.
Caller: so how much is that round trip?
Me: Ummmm, $150.00?
Caller: oh thank you. I'm not good with numbers or foreign currency.
Me: Again, there is no need to foreign currency, they take American dollars for everything.
Caller: (I swear this is exactly what she said) What island am I going to again?
Me: Well you said you were landing in St. Lucia Airport. St. lucia is also the name of the Island.
Caller: Oh it is?
Me: uhhhh, Yup.

You cannot make this stuff up!!
DB